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Terms and Conditions

Last Updated: [2025]

Welcome to Closed Loop Electricals Ltd (“we”, “our”, or “us”). By accessing or using our website https://closedloopelectricalsltd.co.ke, products, and services, you agree to be bound by the following Terms and Conditions.

Please read them carefully.

1. Services Offered

Closed Loop Electricals Ltd specializes in:

  • GPS car tracking & fleet management (powered by LocoNav).
  • CCTV installation.
  • Access control systems.
  • Biometric attendance systems.
  • Electrical installations.
  • Electric fencing.
  • Maintenance & after-sales support.

All services are subject to availability, and specific terms may apply based on individual contracts or service agreements.

2. Use of the Website

By using our website, you agree to:

  • Provide accurate and current personal or business information.
  • Not engage in any unlawful, abusive, or fraudulent activities.
  • Do not attempt to gain unauthorized access to our systems or customer data.

We reserve the right to suspend access to the website or services for any user found in violation of these terms.

3. Quotes and Payments

  • All quotations provided are valid for 14 days unless stated otherwise.
  • Payments can be made via M-Pesa, bank transfer, or other approved channels.
  • A deposit may be required before project initiation.
  • Late or missed payments may result in the suspension of services until payment is cleared.

4. Installation and Support

  • Installation timelines will be communicated clearly upon order confirmation.
  • Customers are responsible for providing access to their premises or vehicles for scheduled installations.
  • After-sales support is available via chat, call, or in-person visits, depending on the nature of the issue.

5. Warranty and Liability

  • Products and systems provided come with a limited warranty, as detailed in individual service agreements.
  • Closed Loop Electricals Ltd is not liable for any damages arising from misuse, negligence, or third-party tampering with installed equipment.
  • GPS tracking and fleet management systems rely on third-party software (LocoNav). We are not liable for outages or limitations originating from the third-party provider.

6. Privacy Policy

Your privacy is important to us. We collect limited personal and business information only to provide better services. Please refer to our Privacy Policy for full details.

7. Intellectual Property

All content on this website, including logos, images, service descriptions, and written material, is the intellectual property of Closed Loop Electricals Ltd and may not be copied or redistributed without permission.

8. Amendments

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of any modifications.

9. Governing Law

These terms shall be governed by and interpreted under the laws of Kenya. Any disputes arising will be settled under Kenyan legal jurisdiction.

10. Contact Us

If you have any questions or concerns regarding these terms, please contact us via:

  • 📞 Phone: 0724 659 664
  • 📍 Location: Mama Ngina Street, Thika
  • 📧 Email: [info@closedloopelectricalsltd.co.ke]
  • 💬 Chat: Available on our website