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Common Queries
Frequently Asked Questions

Answers to some of the questions we are most often asked by new customers. Please feel free to contact us if you have any other questions.

Q1: What services does Closed Loop Electricals Ltd offer?

A: We offer a wide range of services including GPS car tracking, fleet management, CCTV installation, access control systems, biometric attendance, electrical installations, and electric fencing.

Q2: Do you serve clients outside Nairobi?

A: Yes. We serve clients all over Kenya and the East African region, including both urban and rural areas. Travel arrangements can be made for on-site installations.

Q3: What platform do you use for car tracking?

A: We use LocoNav, a globally recognized fleet management and vehicle tracking system used in over 25 countries. It offers accurate GPS tracking, geofencing, ignition control, and driver analytics.

Q4: How do I access my vehicle’s location?

A: You can access your car or fleet’s location through the LocoNav mobile app (Android/iOS) or web portal. You’ll have 24/7 access to real-time and historical data.

Q5: Can I track more than one vehicle at once?

A: Absolutely. The LocoNav system allows you to monitor and manage multiple vehicles in real time — ideal for companies managing fleets, logistics, or school transport.

Q6: What alerts will I receive?

A: You can receive notifications for ignition ON/OFF, overspeeding, geofence breaches, fuel theft, maintenance reminders, and more.

Q7: Will the system work if my vehicle is stolen?

A: Yes. You will be able to track the exact location and, in many cases, remotely cut off the ignition using the system, aiding in recovery efforts.

Q8: Do you offer CCTV systems with remote viewing?

A: Yes. Our CCTV systems can be accessed via smartphone apps, allowing you to view live footage, playback, and receive alerts from anywhere.

Q9: What brands of cameras do you install?

A: We work with trusted global brands such as Hikvision, Dahua, Uniview, and TP-Link, ensuring quality and longevity.

Q10: Do your electric fences come with alarm integration?

A: Yes. Our electric fences can be integrated with alarms, sirens, and even SMS/mobile alert systems.

Q11: Can I manage access control from a central system?

A: Yes. Our biometric and RFID access control systems can be centrally managed and integrated with time tracking and CCTV.

Q12: Are your electricians certified?

A: Yes. All our electricians are fully licensed and certified by the Energy and Petroleum Regulatory Authority (EPRA) and follow safety codes set by the Kenyan government.

Q13: Do you provide solar backup and inverter solutions?

A: Yes. We offer solar system installations, inverters, and battery backups as part of our power solutions for homes and businesses.

Q14: What happens if a system fails after installation?

A: We provide ongoing technical support and a warranty period depending on the service. Emergency support is available for critical systems.

Q15: Can I get a demo or site visit before I decide?

A: Yes. We offer free consultations, virtual demos (for tracking/fleet systems), and scheduled site assessments for installations.

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Elite GPS Car Tracking System in Kenya Installation (Base)
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Stay informed with expert insights, tips, and updates from Closed Loop Electricals Ltd. Whether you're a fleet manager, homeowner, or business owner, our blog brings you the latest on GPS tracking, security technology, CCTV systems, electric fencing, and more. Learn how to protect your assets, improve operational efficiency, and stay ahead of security trends in Kenya and beyond.