🔧 Maintenance & After-Sales Support
We Don’t Just Install, We Stay With You
At Closed Loop Electricals Ltd, our commitment to your safety and system performance doesn’t end after installation. We offer ongoing maintenance and after-sales support services to ensure all your security, tracking, and electrical systems stay efficient, updated, and reliable.
Our dedicated support team is always on standby for inspections, fault repairs, upgrades, or training, ensuring minimal downtime and maximum peace of mind.
What We Cover:
CCTV System Maintenance
Camera cleaning, DVR/NVR health checks, footage backup, and system tuning.
Car Tracking System Support
SIM/data updates, GPS calibration, troubleshooting app issues, and firmware updates.
Electric Fence Checks
Voltage level testing, energizer health, battery/siren replacements, and fence line repairs.
Biometric & Access Control Maintenance
Device cleaning, software upgrades, fingerprint recalibration, and log reviews.
Electrical System Inspections
Load balancing, breaker testing, surge protection audits, and rewiring as needed.
Software/Platform Support
Troubleshooting dashboard issues, remote access problems, user management.
🛠️ Our After-Sales Services Include:
- Free checkup within warranty period (on select services).
- Scheduled maintenance contracts (monthly/quarterly/annually).
- On-call support and on-site response within 24–48 hours.
- Reconfiguration or relocation of devices.
- Spare parts and system upgrades.
- Friendly phone & WhatsApp support for general inquiries or tutorials.
💬 Why It Matters
- Prevent breakdowns before they happen.
- Protect your investment from weather, tampering, or wear & tear.
- Ensure your system stays compatible with new software or infrastructure.
- Maintain compliance with insurance or industry safety standards.
“Closed Loop did our fleet GPS tracking. 8 months later, they helped us update the firmware and switch SIM cards, all done quickly. This is what great support looks like.”
— Joseph K., Transport Company Owner
Need Help with Your System? We’re Just a Call Away.
Whether it’s a system you bought from us or a third-party setup, we’re happy to help.
📍 Thika | Serving clients across Kenya
📞 +254 722 659 812 | +254 724 659 664
💬 Chat on WhatsApp
📧 Email: closedloopelectricals@gmail.com